New To The Neighborhood? Long-Time Resident? Either Way... 

You Should Join ENP 

We live in a relatively crime-free neighborhood, where it’s safe to walk around at night and spend time at the park. But HSM wasn’t always this way. Before 2005, we heard gunshots every weekend, cars were burglarized even while parked in the driveway, packages stolen off porches, and robberies at gunpoint were not unheard of. Home prices were a lot cheaper, and graffiti was abundant. The crime in nearby neighborhoods today often reminds us of the way things were.

ENP Chart

Lindsley Park Pavillion

Expanded Neighborhood Patrol was started in 2005 and changed everything. ENP funds pay for an off-duty police officer to patrol our neighborhood each week. The presence of an ENP officer makes our neighborhood a less desirable choice for criminals.

  If you subscribe to ENP, an officer will:
 1. Answer your emails personally 
 2. Check on your home while you are away
 3. Respond to police reports if you are a crime victim 

JOIN NOW!  Don’t take your safety and property value for granted: support ENP. 
It costs $200 per household annually (that’s 54ยข per day).

If a crime occurs, report it.  This sounds easy doesn’t it?  

HSMNA has had a year with low crime numbers reported.  The main crime events registered have been burglaries of a motor vehicle.  It is estimated that only half of all crime is ever reported. Law enforcement agencies are unable to do anything about crime if they don’t know about it.  Let’s continue to keep our neighborhood safe. If you are a victim of a crime, it is ESSENTIAL that you report it.   

If you are a witness to a crime, it is just as important to report the crime as well.  Eyewitness information is the key to solving most crimes. If you report a crime or suspicious activity, you do NOT have to be contacted by the responding police officer.  If you choose to be contacted, it can be in person or the officer can contact you via telephone from their patrol vehicle. Our ENP officers are listening for crime reports while patrolling our neighborhood and when they are working their DPD shifts.

The purpose of reporting suspicious activity is to prevent crime from occurring.  Remember these tips for reporting suspicious or criminal activity. 

Call 911 immediately and report the suspicious activity or crime.  Tell the 911 operator all that you remember about the incident. No fact is too trivial.  In many cases, it is the information provided by the victim or witness that leads to the offender being apprehended. 

Information to provide to the 911 Operator includes but is not limited to: 

  • What is the reason you are calling?  

  • What is the address where the incident occurred? 

  • How many suspects are there? 

  • What do they look like as in ethnicity, height, weight, approximate age? 

  • What clothing are they wearing? 

  • Are weapons involved or have any been seen? 

  • Has the suspect left the scene? 

  • Which direction did they go? 

  • Are they on foot or driving a vehicle? 

  • What model and make of vehicle?  Any damage on vehicle, license plate number? 

  • Are witnesses still at the location? 

Identifying Suspicious Activity


Possible Crime

Person going from door to door in a residential area, especially if one or more persons go to the residence

Burglary suspect or trespassers

Waiting or loitering in front of a house or business, if the business is closed or the house is unoccupied

Burglary suspects

Forcing entrance, or entering your neighbor’s house when it is unoccupied

Burglary, theft or scene of a crime

Persons running, especially if something of value is being carried

Fleeing scene of crime

Person carrying valuable items at late hour

Robbery, burglary, or fleeing scene of crime

High volume of people walking from and to a certain residence on a daily or regular basis

Fencing, Drugs or other illegal activities

Person screaming

Rape or Assault, Robbery

Persons standing (loitering) around vehicles or going from vehicle to vehicle in parking lots or on streets

Auto Theft, Burglary of Motor Vehicle

Persons standing (loitering) around schools, parks or secluded areas

Sex Offender, Drugs

Persons offering items for sale at a very low price

Stolen Property

Strangers standing (loitering) or driving though a neighborhood several times

Burglary Suspects

Delivery person with a wrong address or name of resident

Burglary Suspect

Parked or occupied vehicle containing one or more persons for a long period or unusual hour

Lookouts for future burglary or robbery

Vehicle being loaded with valuables if parked by a business after hours or late at night by a residence

Burglary or Theft in progress

Abandoned vehicle parked for over 2 days

Stolen vehicle

Vehicle containing visible weapons

Criminal activity

Persons being forced inside a vehicle

Kidnapping, Assault, Rape, Robbery

Vehicles where a business transaction is being conducted around schools or parks

Stolen property or drugs

Locked vehicle that someone is attempting to forcible enter

Auto theft or burglary of vehicle in progress

Open or broken doors and windows at a closed business or residence

Theft or vandalism in progress

Unusual noises such as gunshots, screaming or dogs barking continuously

Burglary, Theft, Assault, Prowler, Rape, Drugs

Sounds of breaking glass

Burglary or Vandalism

Response Timing & Prioritization 

Depending on the nature and urgency of the 911 call, the dispatcher will make a determination as to when the officer’s actually receive the information. If resources are limited and the call is not of an urgent life-threatening situation, the call may take longer before it is dispatched to ensure that all urgent calls are handled first.   If our ENP officer is on duty for the neighborhood they will be able to respond immediately when they hear the call.

DPD operates a 5-tier call prioritization system to ensure response to the most serious 911 calls first. The following table sets forth the goals for the projected maximum response times and the types of class that are classified within each tier.  Total response time consists of the dispatch time plus the travel time.  


Call Tier Level


Category of Call

Type 1 – Emergency (RED) Goal is 8 minutes or less, 1 minute dispatch and 7 minutes travel time








Family Violence AWARE Alarm


Assist Officer


Emergency Blood Transfers

All Felonies in Progress

Persons(s) in Danger

Type 2 – Urgent (White) Goal is 10 minutes or less, 3 minute dispatch and 7 minutes travel time












911 Hang-up (Residence / Business)

Disturbance (Potential Violence) – fight, argument

Major Accident – someone is hurt

Prowler – someone that shouldn’t be on property

Multi-Alarm Fire


Hold Up Alarm (Panic Alarm)

Criminal Assault (Rape)



Others crimes in progress

Type 3 Prompt (Green) Goal is 14 minutes or less, 8 minute dispatch and 6 minutes travel time
















Drug House

Random Gunfire

Minor Accident

Drunk (public intoxication)

Burglary (recent or suspect still there)

Burglar alarm

Injured person

Missing person under age 10 or over 65

Dead person

Sick Person

Open Building

Prisoner (held by security guard) – mall

Suspicious Person

Abandoned Child


Type 4 – Non Urgent (Blue) Goal for dispatch of non-urgent call is 60 minutes










Disturbance (Nuisance)


Animal Complaint

Parking Violation (not hazardous)

Abandoned Property

Criminal Mischief

Street Blockage

Meet Complainant


Type 5

Telephone service priority calls receive telephone service only conducted by Public Service Expeditor Unit

Burglary of a vehicle, coin-operated machine, storage shed/garage

Burglary of residences and businesses

Thefts of persons or service

Unauthorized use of Motor Vehicle (more than 30 minutes before time of call)

Criminal Mischief

Harassment (Telephone)

Lost Property

Reckless Damage

Wanted to Locate

Missing Person (Not Critical)

Robbery (When complainant has left location)



Hollywood / Santa Monica Neighborhood Association
P.O. Box 140763 Dallas, TX 75214

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